Frequently Asked Questions (FAQs)

Welcome to the Oyster Bay Healing Centre’s FAQ page! We’re here to answer all your questions about our services, our mission, and how you can be a part of our journey to bring healthcare closer to our community.

About Us

What is the Oyster Bay Healing Centre all about?

We’re more than just a clinic—we’re a community lifeline. The Oyster Bay Healing Centre is here to provide essential healthcare services to our rural community, making sure that quality medical care is accessible and affordable for everyone. From treating everyday health concerns to offering emergency care and home visits, our goal is to keep our community healthy and thriving.

Where can I find you?

You can find us at Plot 576, Umzamowethu, Oyster Bay, 6301, South Africa. We’re right in the heart of the community, making it easier for you to get the care you need without traveling far.

When is the clinic open?

At the moment, we’re open every Wednesday from 9 AM to 12 PM, but we’re working hard to expand our hours soon. As we continue to grow, we’ll keep you posted on extended operating times.

Our Services

What kind of healthcare services do you provide?

We offer a variety of services to cover your health needs, including:

  • General Check-ups: Whether it’s a common cold, an infection, or something more serious, our team is here to help.
  • Emergency Care: If you have an urgent health issue, we can stabilize you before transferring you to a larger facility.
  • Family Planning: We provide advice and products to help you take charge of your reproductive health.
  • Screenings & Tests: From blood pressure checks to HIV and TB testing, we’ve got you covered.
  • Wound Care: Got a cut, scrape, or something more serious? We’ll take care of it.
  • Home Visits: For those who can’t make it to the clinic, our dedicated team comes to you.

Do you provide vaccinations?

Yes! We offer vaccinations for babies, kids, and adults. Our mobile clinic also makes rounds to ensure everyone in the community gets their shots on time.

Will there be a pharmacy at the clinic?

Yes! Once our licensing is finalized, our pharmacy will offer both prescription and over-the-counter medications at affordable prices.

How much does it cost to visit the clinic?

We keep our prices as low as possible. A general consultation costs R50 for adults and R25 for children, with affordable rates for tests like cholesterol and blood sugar screenings.

Appointments & Walk-Ins

Do I need to book an appointment?

Nope! Walk-ins are welcome during our clinic hours. However, for specialized services like wound care or screenings, booking in advance is a good idea to avoid waiting too long.

How do I make an appointment?

It’s easy—just call us at 082 677 7178, or send an email to admin@oysterbayclinic.co.za. We’re happy to help you schedule a visit.

Community Programs

What community projects are you involved in?

We’re passionate about more than just treating illnesses; we want to create a healthier community overall. Some of our ongoing programs include:

  • TB & HIV Awareness Campaigns: Partnering with local organizations to educate and provide testing.
  • School Health Programs: Teaching kids about good health habits.
  • Microgreen Project: Growing nutritious greens to support those on chronic medication.
  • Home-Based Care: Visiting the elderly and those with limited mobility to provide care right at their doorstep.

How can I volunteer?

We love having extra helping hands! If you’d like to volunteer and be part of our mission, reach out to us at lesa@oysterbayclinic.co.za. Whether it’s helping at events or assisting with admin, there’s always a way to contribute.

Supporting the Clinic

How can I help the Oyster Bay Healing Centre?

Your support makes a huge difference! You can help by:

  • Donating medical supplies or funds to support our services.
  • Volunteering your time and skills.
  • Participating in our fundraising events throughout the year.

Are there any upcoming fundraising events?

Yes! We regularly host exciting events like community wellness walks, markets, and fundraising dinners at The Nautilus Restaurant. Keep an eye on our social media and website for upcoming dates.

Our Facility

What does the clinic have inside?

We’ve got everything we need to provide excellent care, including:

  • A comfortable waiting area inside and outside.
  • Two fully equipped consultation rooms.
  • An emergency treatment room for urgent cases.
  • A pharmacy stocked with essential medications.
  • A kitchen and staff area to keep our team going strong.

Is the clinic wheelchair-friendly?

Yes, absolutely! We’ve made sure that our facility is fully accessible, with ramps and wide spaces to accommodate wheelchairs and other mobility aids.

Contact Us

Got more questions? Reach out to us!

We’re here to help, so don’t hesitate to get in touch.

We hope this FAQ page answers most of your questions, but if you need more info, feel free to reach out. The Oyster Bay Healing Centre is here to serve and support you every step of the way!